Complaints

We pride ourselves in Cwmtawe on delivering an outstanding level of education and working in partnership with pupils, parents/carers and the local community. However, when things go wrong, we need to know about it so we can put them right. 

If you are unhappy with any aspect of your child's education, please let us know.

Firstly, contact your child's Head of Year or Assistant Head of Year. If you are unhappy with their response, or the issue persists then please speak to an Assistant Headteacher or Deputy Headteacher. If, after speaking to an Assistant Headteacher or Deputy Headteacher the issue remains, then please call the school to arrange an appointment to speak to the Headteacher. 

Our full Complaints Procedure is available on the policies page. 

Complaints

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